Privacy Policy

This Privacy Policy describes how King Song, operating as an authorised property marketing agent (Agent Code: GTHQ05372) under GT Nelson Realty Sdn Bhd (Supervising REN: 76441 — Goh Lik Teng) ("we", "us", or "our"), collects, uses, and protects your personal information when you visit ksl-newlaunch.com (the "Website").

By using this Website, you consent to the collection and use of your personal information as described in this Policy.

Section 01

Information We Collect

We collect personal information that you voluntarily provide through our enquiry and contact forms, including:

• Full name
• Phone number (including WhatsApp-enabled numbers)
• Email address
• Property preferences and enquiry details

We may also automatically collect technical data such as your IP address, browser type, pages visited, and referring URLs through standard web analytics tools, solely to improve our Website experience.

Section 02

How We Use Your Information

Your personal information is used for the following purposes:

• To respond to your property enquiries and provide relevant information about KSL developments
• To send you updates on new launches, pricing, and availability via WhatsApp, phone, or email
• To schedule viewings or arrange meetings with King Song
• To comply with regulatory requirements applicable to licensed property agents in Malaysia
• To improve the Website experience and our marketing communications

We will not use your information for any purpose incompatible with those stated above without your prior consent.

Section 03

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• GT Nelson Realty Sdn Bhd (our principal agency) for regulatory and supervisory purposes
• KSL Holdings Berhad or its authorised representatives, where required to fulfil your property enquiry
• Government authorities or regulatory bodies where disclosure is required by law (e.g., LPPEH/BOVAEA)

All third parties who receive your data are required to handle it in accordance with applicable Malaysian privacy laws.

Section 04

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable Malaysian laws and regulations. When your data is no longer needed, it will be securely deleted or anonymised.

Section 05

Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. You may configure your browser to refuse cookies; however, some features of the Website may not function properly as a result.

We do not use cookies to identify you personally without your consent.

Section 06

Third-Party Links

Our Website may contain links to third-party websites, including WhatsApp. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

Section 07

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that affects your rights and freedoms, we will notify the relevant parties in accordance with applicable Malaysian law.

Section 08

Your Rights (PDPA 2010)

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Withdraw your consent to the processing of your personal data
• Lodge a complaint with the relevant regulatory authority

To exercise any of these rights, please contact us using the details in Section 10.

Section 09

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of the Website after changes are posted constitutes your acceptance of the updated Policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

Section 10

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact: